Negotiation Skills Online Course & Certificate

20 contact hours
Used For:
2 Continuing Education Units
Course and Certificate:

Negotiation is the art and science of securing an agreement between 2 or more independent
parties. Through understanding the behavior evidenced in competitive situations, the student
will develop negotiation skills which will prove to be a valuable asset in every area of life. This
course will allow students to develop negotiation skills experientially and understand negotiation in useful analytical frameworks. Considerable emphasis will be placed on negotiation exercises and role-playing in class, followed by group discussion, lecture and individual analysis.

After completing Negotiation Skills, students will be equipped with a basic understanding of the following:

  • Become more aware of the importance of effective communication – especially listening.
  • Learn what “pushes their buttons”, thus learning to stay more in control.
  • Become far better at negotiating everyday situations, while maintaining their personal power.
  • Know how important it is for everyone to “save face”.
  • Become more organized in their thought process and ability to analyze.
  • Build and ;maintain more successful relationships


  • Although no prior experience or coursework is required

 Students will be assigned 5 homework assignments, and 1 final exam. 

Module 1: Negotiating Basics

Module 2: The Importance of Knowledge and Information for Negotiating Well

Module 3: Common Negotiating Mistakes

Module 4: Using Trust, Human Behavior, and Psychology for Better Negotiations

Module 5: Win-win Negotiation

Module 6: The Ethics of Negotiation

Module 7: International Negotiating

Module 8: Making the Most of a Distant Situation

Module 9: Problematic Situations

Module 10: The Secrets to Powerful Negotiation


 This course is Instructor-led and delivered through our award-winning online Learning Management System.